{"id":28454,"date":"2025-06-20T09:05:08","date_gmt":"2025-06-20T02:05:08","guid":{"rendered":"https:\/\/flowurmovecomvn630.mbws.vn\/contact"},"modified":"2026-01-16T09:41:28","modified_gmt":"2026-01-16T02:41:28","slug":"contact","status":"publish","type":"page","link":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/contact","title":{"rendered":"Contact"},"content":{"rendered":"\t\t<div class=\"mbws-map\">\n\t\t\t\t\n<p><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d3833.890704323869!2d108.2300325757601!3d16.07116043938492!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x31421936773ea3bd%3A0x5a62927045b8ee65!2zRmxvdyBVciBNb3ZlIC0gTmjDoCBwaMOibiBwaOG7kWkgxJHhu5ljIHF1eeG7gW4gVmlicmFtIHThuqFpIFZp4buHdCBOYW0!5e0!3m2!1svi!2s!4v1766125254481!5m2!1svi!2s\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe><br \/>\n\t\t<\/div>\n\t\n\n\t<section class=\"section\" id=\"section_709802378\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large row-divided\"  id=\"row-1438395168\">\n\n\t<div id=\"col-976745296\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #FAQ_en\" data-bullet=\"false\" data-link=\"#FAQ_en\" data-title=\"FAQ\"><a name=\"FAQ_en\"><\/a><\/span>\n<h6>INFORMATION QUESTION<\/h6>\n<h2>Frequently Asked Questions<\/h2>\n\t<div id=\"gap-1367884440\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1367884440 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2685431045\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2685431045-label\" class=\"accordion-title plain active\" href=\"#accordion-item-will-i-receive-the-same-product-as-i-saw-in-the-picture?\" aria-expanded=\"true\" aria-controls=\"accordion-2685431045-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Will I receive the same product as I saw in the picture?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2685431045-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-2685431045-label\">\n\t\t\t\n<p style=\"text-align: justify;\">We always strive to ensure that the product images on our website accurately reflect the quality and design of the actual product. However, due to lighting, camera angles, and other technical factors, the actual product may have slight differences in color or detail. We are committed to providing high-quality products that are similar to the images shown.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-509144678\" class=\"accordion-item\">\n\t\t<a id=\"accordion-509144678-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-can-i-view-my-sales-receipt?\" aria-expanded=\"false\" aria-controls=\"accordion-509144678-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where can I view my sales receipt?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-509144678-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-509144678-label\">\n\t\t\t\n<p style=\"text-align: justify;\">You can view your sales receipts in the \u201cPurchase History\u201d or \u201cMy Orders\u201d section on our account page. Simply log in to your account and access this section to search for and view the details of your sales receipts.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-213898422\" class=\"accordion-item\">\n\t\t<a id=\"accordion-213898422-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-return-an-item?\" aria-expanded=\"false\" aria-controls=\"accordion-213898422-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I return an item?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-213898422-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-213898422-label\">\n\t\t\t\n<p style=\"text-align: justify;\">When you need to return or exchange a product, please follow the steps below:<\/p>\n<p style=\"text-align: justify;\">\n<strong>Step 1:<\/strong> Contact our Customer Service team or send a direct message via the official Flow Ur Move Fanpage \u2013 the exclusive distributor of Vibram in Vietnam \u2013 during working hours.<\/p>\n<p><strong>Step 2:<\/strong> Check the return shipment code sent from the email address<br \/>\n<a href=\"mailto:cskh@flowurmove.com\">cskh@flowurmove.com<\/a> (within 24 working hours after Flow Ur Move receives your request).<\/p>\n<p><strong>Step 3:<\/strong> Pack the products to be returned into a Flow Ur Move box or any suitable carton box, and write the return code provided by Flow Ur Move in the email on the package.<\/p>\n<p><strong>Step 4:<\/strong> Flow Ur Move will arrange product collection via Giao H\u00e0ng Ti\u1ebft Ki\u1ec7m (GHTK) courier service. The courier will inspect the packaging to ensure it meets standard requirements (goods must be packed in a cardboard box and securely sealed with tape).<\/p>\n<p><strong>Step 5:<\/strong><br \/>\n\u2013 If the returned product meets the return conditions after inspection by Flow Ur Move, a replacement order will be sent to you immediately.<br \/>\n\u2013 If the returned product does not meet the required conditions, the courier will return the package to you and the return\/exchange request will be closed.\n<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-556166127\" class=\"accordion-item\">\n\t\t<a id=\"accordion-556166127-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-you-restock-the-items-that-were-reported-as-out-of-stock?\" aria-expanded=\"false\" aria-controls=\"accordion-556166127-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Will you restock the items that were reported as out of stock?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-556166127-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-556166127-label\">\n\t\t\t\n<p style=\"text-align: justify;\">We always strive to restock out-of-stock items as quickly as possible. However, restocking times will depend on supply and product availability. You can monitor our website or sign up for notifications to be updated when the product is back in stock.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3035551901\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3035551901-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-can-i-send-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3035551901-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where can I send my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3035551901-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3035551901-label\">\n\t\t\t\n<p style=\"text-align: justify;\">You can place your order directly through our website or contact customer support for detailed instructions on how to order and submit your order. We are always ready to assist you throughout the shopping process.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1489447562\" class=\"col pb-0 medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h6>ABOUT US<\/h6>\n<h2>CONTACT US FOR ANY QUESTIONS<\/h2>\n\t<div id=\"gap-1801574219\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1801574219 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f64-o1\" lang=\"vi\" dir=\"ltr\" data-wpcf7-id=\"64\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/28454#wpcf7-f64-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Form li\u00ean h\u1ec7\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"64\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"vi\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f64-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div style=\"display: none\"><p><span class=\"wpcf7-form-control-wrap\" data-name=\"mbws\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"mbws\"><\/span><\/p><\/div><div class=\"row row-small\">\n<div class=\"col large-12\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"H\u1ecd v\u00e0 T\u00ean\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/div>\n<div class=\"col large-6\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-mail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-mail\" \/><\/span>\n<\/div>\n<div class=\"col large-6\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n<\/div>\n<div class=\"col large-12\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"content\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"N\u1ed9i dung\" name=\"content\"><\/textarea><\/span>\n<\/div> \n<div class=\"col large-12 pb-0\">\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"G\u1eedi\" \/>\n<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_709802378 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n}\n@media (min-width:550px) {\n  #section_709802378 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28454","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/pages\/28454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/comments?post=28454"}],"version-history":[{"count":9,"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/pages\/28454\/revisions"}],"predecessor-version":[{"id":30088,"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/pages\/28454\/revisions\/30088"}],"wp:attachment":[{"href":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/wp-json\/wp\/v2\/media?parent=28454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}