{"id":28461,"date":"2025-06-18T08:56:45","date_gmt":"2025-06-18T01:56:45","guid":{"rendered":"https:\/\/flowurmovecomvn630.mbws.vn\/chinh-sach-quyen-rieng-tu"},"modified":"2026-01-12T09:53:39","modified_gmt":"2026-01-12T02:53:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/flowurmovecomvn630.mbws.vn\/en\/privacy-policy","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t
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Thank you for visiting the website flowurmove.com<\/a><\/span> operated by FLOW GROUP COMPANY LIMITED. We respect and are committed to protecting your privacy. Please read the Privacy Policy below to better understand the commitments we make to respect and protect the rights of our visitors.<\/span><\/span><\/p>\n

OVERVIEW<\/b><\/span><\/h2>\n

In the capacity of a Data Controller and\/or a Data Controller and Processor of Personal Data (as defined under Decree No. 13\/2023\/N\u0110-CP issued on 17 April 2023 and effective from 01 July 2023 \u2013 referred to as \u201cDecree 13\u201d), this Personal Data Protection Policy (“Policy”) sets out how flowurmove.com<\/a><\/span> processes the data that you provide to us or that is collected by flowurmove.com<\/a><\/span>
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<\/span>\u201cData Processing\u201d means one or more operations that impact Personal Data, such as: collection, recording, analysis, verification, storage, modification, disclosure, combination, access, retrieval, recovery, encryption, decryption, copying, sharing, transmission, provision, transfer, deletion, destruction of Personal Data, or other related actions.<\/span>
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<\/span>\u201cPersonal Data\u201d means information in the form of symbols, letters, numbers, images, sounds, or similar forms in an electronic environment that is associated with a specific individual or helps identify a specific individual. Personal Data includes basic personal data and sensitive personal data.<\/span>
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<\/span>Our website flowurmove.com<\/a><\/span> may contain links to other websites\/apps\/platforms of third parties that are not owned or controlled by us. We are not responsible for how such websites, applications and\/or platforms operate or how they process your data. Therefore, we recommend that you carefully review the personal data protection policies and related terms of such third parties.<\/span><\/span><\/p>\n

1. PERSONAL DATA WE COLLECT<\/b><\/span><\/h3>\n

flowurmove.com<\/a> collects various types of information related to the Services, including:<\/span><\/span><\/p>\n

1.1. Personal Data you provide to us<\/b><\/span><\/h4>\n

flowurmove.com<\/a> collects data about how you use our services and products, such as the type of products\/services you view or are interested in, or how frequently you use our services. We also collect Personal Data you provide when you subscribe to marketing newsletters, complete a survey, or register an account to purchase our products\/services. In doing so, we may request Personal Data such as your name, gender, date of birth, address, email address, phone number, or your credit card details. Please note that credit card information is sensitive personal data under Decree 13.<\/span><\/span><\/p>\n

1.2. Personal Data<\/b> flowurmove.com<\/a> <\/strong>collects automatically<\/b><\/span><\/h4>\n

Flow Ur Move<\/span> also receives and stores certain types of Personal Data whenever you interact with us online. For example, we use cookies and other technologies to collect Personal Data when your web browser accesses our websites or advertisements and other content provided by or on behalf of us on other websites. Your Personal Data may also be collected when you search, make purchases, post content, participate in events, respond to survey questionnaires, or communicate with our customer service team. Examples of the types of Personal Data we collect include: IP address, device identifiers, location data, information about your computer and connection such as browser type and version, time zone settings, browser plug-in types and versions, operating system, and purchase history\u2014which we may, at times, aggregate with similar information from other consumers. Please note that location data is sensitive personal data under Decree 13.<\/span>
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<\/span>The types of Personal Data we collect may include, but are not limited to, the following:<\/span><\/span><\/p>\n

1.2.1. Contact information<\/b><\/span><\/h4>\n

For example: billing address, shipping address, email address, phone number, workplace address, permanent address, temporary address, etc.<\/span><\/p>\n

1.2.2. Membership information<\/b><\/span><\/h4>\n

For example: membership card number, member personal information, reward points, membership joining\/registration date and month, etc.<\/span><\/p>\n

1.2.3. Financial information<\/b><\/span><\/h4>\n

For example: bank account\/debit card\/credit card number, account holder name, payment card type or account used, etc. Please note that such information is sensitive personal data under Decree 13.<\/span><\/p>\n

1.2.4. Transaction information<\/b><\/span><\/h4>\n

For example: details of payments made by you (payment time, amount paid, refund details, refunded amount), purchase location, order number, service appointment date, warranty details, transaction status and\/or any information arising from the use of products\/services provided by us, etc.<\/span><\/p>\n

1.2.5. Information from computers\/mobile devices<\/b><\/span><\/h4>\n

For example, information about the computer system or other technology devices you use to access any of our websites, applications or platforms, such as the IP address used to connect your computer or device to the Internet, operating system, and web browser type and version. If you access our website using a mobile device such as a smartphone, the information collected, where permitted, may also include your device\u2019s unique ID, advertising ID, and similar mobile device data.<\/span><\/p>\n

1.2.6. Behavioral information<\/b><\/span><\/h4>\n